Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Shipping

We can ship to the lower 48 United States.

Please also note that the shipping rates for some items we sell are weight-based.

Shipping on Fishing DVDs is free.

E-mail Subscription Information

Lake Shelbyville Guide uses MailChimp as our email marketing tool. By opting in to our News & Updates email list, you agree that your submitted information will be stored at MailChimp in accordance with their Privacy Policy and Terms. You may unsubscribe from this list or request your information be removed from our lists at any time by contacting us at fish@lakeshelbyvilleguide.com or by managing your profile or subscription options at the bottom of any email from us.

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